Hosting and monitoring, so your system stays up.
We can host your application and keep watch over it, with uptime, speed and error monitoring, alerts that go straight to an engineer, regular patches and a clear account of anything that goes wrong, all under one monthly or yearly retainer.
What's included
Everything a live system needs to stay up, secure and up to date.
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Managed cloud hosting
Your application hosted on AWS, Azure or Google Cloud, set up securely and included in your retainer, so there's one bill.
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Uptime, speed and error monitoring
We keep an eye on uptime, speed and errors, so problems are spotted early.
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Alerts to an engineer
When something needs attention, the alert goes straight to an engineer, not into a queue.
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Incident response
When something breaks, we fix it, then write up what happened and what we're changing so it doesn't happen again.
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Security patches and updates
Patches and dependency updates on a schedule you agree, so small problems don't pile up.
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Backups and recovery
Automated backups and a tested way to restore them.
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Monthly reports
A plain-English update each month: what we did, what we saw and what we suggest next.
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Capacity and cost reviews
Regular checks that your hosting is the right size for your traffic and your budget.
How we look after live systems
Behind this work
Our managing director, Johnson Nuviadenu, is an AWS Certified SysOps Administrator and Solutions Architect.
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The people who know your system
The engineers who built or reviewed your system are the ones who look after it.
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Across time zones
Our engineers around the world keep work moving while you sleep.
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One predictable bill
A monthly or yearly retainer, with hosting included if you want it.
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A clear scope
A set number of hours each month, what we monitor, and how quickly you need us to respond.
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Nothing hidden
Anything outside the scope is quoted first, and only done once you've said yes.
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One person to call
Your Customer Success Manager knows your system and your plans, and suggests what to improve next.
Technology we use
We'll suggest the simplest set of tools that does the job, and that your own team can live with after we're done.
Cloud
- AWS
- Azure
- Google Cloud
- DigitalOcean
- Cloudflare
- Vercel
- Netlify
Web servers and CDNs
- NGINX
- Apache HTTP Server
- Amazon CloudFront
- Azure Front Door
- Cloudflare CDN
Monitoring
- Uptime checks
- Speed and error tracking
- Logs and alerts
- Amazon CloudWatch
- Azure Monitor
- Datadog
- New Relic
- Sentry
- Grafana and Prometheus
Uptime and alerts
- UptimeRobot
- Pingdom
- PagerDuty
- Opsgenie
- Slack and Microsoft Teams alerts
Logs
- Elasticsearch and Kibana
- Grafana Loki
- Amazon CloudWatch Logs
- OpenTelemetry
Databases we look after
- PostgreSQL
- MySQL
- Microsoft SQL Server
- MongoDB
- Redis
Operations
- Patching
- Backups and restores
- Incident write-ups
- Certificate renewals
- Disaster recovery tests
What you get
Everything your team needs to run it, change it and understand it.
- Secure hosting for your application
- Uptime, speed and error monitoring, with alerts
- Patches and updates on an agreed schedule
- Backups with a tested restore
- A written account after any incident
- A monthly report in plain English
How a project runs
Nothing starts without your sign-off, and you'll see working software every two weeks.
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A free call
Thirty minutes to talk through what you need. If we're not the right fit, we'll say so.
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Discovery
A few short workshops to agree goals, users, constraints and what success looks like.
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Design
Screens you can click through and test with real users before we write any code.
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Build
Two-week sprints. Each one ends with a demo of working software you can try and comment on.
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Launch
Automated tests, security checks and a go-live plan with a way back if something goes wrong.
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Looking after it
Your system moves onto a Managed Services retainer, supported by the people who built it.
Need something built first?
Our Product Engineering team builds new software, and the same people then look after it, so nothing gets lost in a handover.
Common questions
- Can you host and look after a system someone else built?
- Yes. We start with a short review of the code, hosting and risks, and tell you what we find before we take it on.
- How quickly will you respond?
- We agree response times with you as part of the scope, based on how critical the system is to you.
- How do you charge?
- Build work is billed by the hour against an estimate we agree before we start, and you see hours and progress every sprint. Looking after a live system is a monthly or yearly retainer.
- Where do we start?
- With a free 30-minute call. If we're not the right fit, we'll tell you. If we are, we agree goals and an estimate before any work begins.
Tell us what you're working on
The first call is free and there's no sales pitch. We reply within 24 hours.